Surrey Orthopaedic Clinic | Patient Information

PATIENT INFORMATION

All Surrey Orthopaedic Clinic consultants are recognised by all major insurance companies and we are also pleased to treat self-funding patients. Your assessment and surgery, should you need it, will be performed only by your specialist consultant.

HELPING YOU ON THE ROAD TO RECOVERY

Book an appointment with one of our specialist consultants through our online booking form or by calling 0203 1 30 40 50. The Consultant will take a detailed history of your symptoms and examine you. You may request a chaperone if you require. Your specialist consultant will often be able to diagnose the problem, however further investigations are sometimes necessary such as blood tests, X-rays, Ultrasound, CT scans and MRI scans. Our consultants work closely with only specialist expert musculoskeletal radiologists.

IT IS HELPFUL, IF YOU COULD PLEASE BRING WITH YOU:

Referral letter from the GP if it has not already been sent by the GP
Any previous letters or correspondence relating to your problem
Any relevant x-rays or MRI scans

It would be advisable to attend 10-15 minutes earlier than the appointment time in order to complete paperwork and other relevant pre appointment requirements.

DEALING WITH YOUR INSURANCE COMPANY

All our consultants are recognised by all the major insurance companies and bill within their guidelines which means that you are not left to pay a shortfall. Most medical Insurers request a referral from your GP or other specialist before agreeing to cover the costs. Please contact them prior to your first appointment to ensure they will authorise your claim. They will provide you with a pre-authorisation number for your consultation and treatment. You need to keep your insurance company informed to obtain approval for further appointments, physiotherapy or MRI or surgery etc. If there are any queries please contact your consultant’s secretary or call the main line on 0203 1 30 40 50, e-mail: info@surreyorthopaedicclinic.com

This website aims to provides information about conditions and treatments which may be relevant to potential patients. Your consultant will provide you with a diagnosis and treatment plan following your appointment and any tests or scans.Please contact us for advice if you’re worried about any aspect of your health or recovery at any stage.

All financial aspects of the practice are managed by Trust Health Ltd. The practice accepts all payment methods including online bank transfer, cash, cheque and credit card payments and the details will be on your invoice. Prior to your visit, you may be asked for credit card details to secure the booking, however we will advise you in advance before any payment is taken from your card

Coronavirus update

Surrey Orthopaedic Clinic appreciates this is a worrying time and you may have concerns regarding your ongoing or new orthopaedic conditions, so I would like to update patients on how the coronavirus (COVID-19) pandemic may affect your treatment.

All existing outpatient appointments will go ahead via a virtual method. A member of our team will call you to ask for your preferred option close to your appointment.

We are also offering new patients appointments for ongoing issues, trauma and fractures and sporting injuries. This can be done via a virtual method or in case of emergencies you can be seen on a face to face basis. Surrey Orthopaedic Clinic still have access to fast diagnostic and outpatients facilities.

Your elective treatment on the NHS or privately might have understandably, been delayed due to the virus and you feel as though you need some advice regarding how to manage your pain and get through this difficult time. Our consultants will gladly have a virtual consultation with you to offer some advice.

Our virtual consultations are starting from £100. Please call us today for more information on 0203 1 30 40 50 or email us at admin@surreyorthopedicclinic.com

PATIENT FEEDBACK

OUTPATIENT CONSULTATION PRICES

TREATMENT

New Patient Consultation

Follow Up

Second Opinion

Diagnostic Ultrasound in the Clinic

Joint Injection in the Clinic

Removal / Application of Plaster

PRICE

£250

£150

£350

£95

£200

Mr Paul Trikha

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Mr Giancarlo Camilleri

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Mr Ali Narvani

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Mr Ioannis Polyzois

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POST SURGERY SUPPORT

If you have been recently discharged from hospital and have a query, please contact us on 0203 1 30 40 50. If you have a question outside of normal office hours, please contact the hospital where you were treated directly:

BMI Runnymede: 01932 877800

Nuffield Hospital Woking: 01483 227800

BMI Princess Margaret: 01753 743434

BMI The Chiltern Hospital: 01494 890890

Spire Thames Valley: 01753 662241

New Victoria Hospital: 020 8949 9000

Parkside Hospital: 020 8971 8000

BMI The Shelburne Hospital: 01494 888700

Nuffield Health Guildford Hospital: 01483 555800

Spire Clare Park Hospital: 01252 883 447

The Portland Hospital for Women and Children: 020 7580 4400

Schoen Clinic: 020 3929 0801

Surrey Orthopaedic Clinic provides a 24 hour service for private patients who injure themselves out of hours and also for GPs and physiotherapists for urgent advice.

Call 0203 1 30 40 50 to be connected with one of our on call consultants who can offer immediate advice and treatment as required.

If you do not need immediate treatment our on call consultant will advise you on immediate care and will ask you to book into a specialist clinic with a consultant the next morning.

YOUR VISIT

When you arrive for your initial consultation, please report to the outpatients part of the hospital that you are visiting. You will be asked to fill out some forms about you and your medical history. Your consultant will then call you into a private room, and your consultant will then discuss your medical history and clinically examine the area you are seeing the consultant about. Please feel free to bring family or a friend along. If appropriate bring a pair of shorts for clinical examination. A chaperone is always available.

From there diagnostics may be organised, if you are not able to get a diagnosis on the day you may be called back for a follow-up consultation to discuss the results of the tests.